SHIPPING POLICY

At Mood Changers Candle Company, every product is carefully handcrafted and packaged to ensure the highest quality.

Processing Time
Orders are typically processed within 2–4 business days after payment is received. During high-volume periods, processing may take up to 5–7 business days.

Shipping Methods
We ship orders using trusted carriers such as USPS, UPS, or FedEx. Shipping times vary depending on the selected shipping method and your location.

Estimated shipping times:

Standard Shipping: 3–7 business days

Expedited Shipping: 2–3 business days (if available)

Once your order ships, you will receive a tracking number via email.

Shipping Rates
Shipping costs are calculated at checkout based on the weight of the order and the delivery location.

Incorrect Addresses
Please ensure your shipping address is correct before completing your order. Mood Changers Candle Company is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages
Once a package has been shipped, it is the responsibility of the shipping carrier. If your package is delayed or lost, please contact the carrier first. If you need assistance, feel free to reach out to us and we will do our

Tracking
You will receive a tracking number by email once your order ships.

Hot & Cold Weather Shipping Disclaimer

Because our products contain natural waxes and butters, they may be affected by extreme temperatures during shipping.

Warm Weather
Candles and body butters may soften or melt if exposed to high temperatures during transit. If this occurs, allow the product to return to room temperature before use.

Cold Weather
Natural wax candles may sometimes develop minor surface changes due to cold temperatures. This does not affect product quality or performance.

Mood Changers Candle Company is not responsible for minor cosmetic changes caused by temperature during shipping.